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my account

How do I reset my password?

international orders

Will you ship to Canada?

Do you ship internationally?

order status

How do I change the shipping address on my order?

How do I change or cancel my order?

My order never arrived?

How do I track my order?

shipping

Can I get my parts faster than than the standard shipping time?

How much does it cost ship my order?

Do you ship to APO/FPO and other military addresses?

Do you ship to Alaska and Hawaii?

parts questions

What is a Core Charge?

My Air Conditioner is Not Cooling

How do I get one of your parts catalogs?

Can I get parts that are not on your website?

sales tax info

I'm a farmer, why do I have to pay sales tax?