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Customer Service Representative (Full Time)
Lake Mills, IA
All States Ag Parts – Lake Mills, IA Location
Full time Customer Service Representative
Who are we looking for?
Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and customers.
Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
Dedicated achievers. People who thrive in a high energy environment and will stop at nothing to ensure a customer’s satisfaction to the best of our ability
Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver a fair solution for everyone.
Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
What we do:
Provide phone support for agriculture parts inquiries from our customer
Communicate directly with internal departments and clients to resolve issues related to orders, accounts and returns
Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment.
What we offer:
Competitive pay
Great benefits package (Health, Dental, Vision, Life, Disability, Pet Insurance, Vacation/Sick leave, FSA, 401K Plan)
COVID-19 Precautions
Nice to have:
Prior experience using Zendesk, SAP Systems, or another service desk tool.
Experience using Excel and Google tools
Have some technical understanding of Agriculture parts
Please email resume/application to:
Attn: Shannon Weber
Apply in Person, Online or Email:
Attn: | Customer Relations Manager, Shannon Weber |
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Address: | 311 N Part Street, Lake Mills, IA 50450 |
Email: | s.weber@tractorpartsasap.com |
Online: | Apply NOW (click here) |