Customer Service Representative (Full Time)

All States Ag Parts – Lake Mills, IA Location

Full time Customer Service Representative

Who are we looking for?

Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and customers. 

Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.

Dedicated achievers. People who thrive in a high energy environment and will stop at nothing to ensure a customer’s satisfaction to the best of our ability

Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver a fair solution for everyone.

Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What we do:

Provide phone support for agriculture parts inquiries from our customer

Communicate directly with internal departments and clients to resolve issues related to orders, accounts and returns

Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment.

What we offer:

Competitive pay

Great benefits package (Health, Dental, Vision, Life, Disability, Pet Insurance, Vacation/Sick leave, FSA, 401K Plan)

COVID-19 Precautions

Nice to have:

Prior experience using Zendesk, SAP Systems, or another service desk tool.

Experience using Excel and Google tools

Have some technical understanding of Agriculture parts

Please email resume/application to:

 Attn:  Shannon Weber