got a question? We have a new community forum. Check it out
Customer Service Representative (Full Time)
Lake Mills, IA
All States Ag Parts – Lake Mills, IA Location
Full time Customer Service Representative
Who are we looking for?
Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and customers.
Customer-oriented achievers. Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a customer’s satisfaction to the best of our ability
Goal-oriented developers. Keeping the customer and requirements squarely in focus, people who deliver a fair solution for everyone.
Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
What we do:
Provide phone support for agriculture parts inquiries from our customer
Communicate directly with internal departments and clients to resolve issues related to orders, accounts and returns
Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment.
What we offer:
Great benefits package (Health, Dental, Vision, Life, Disability, Vacation/Sick leave, FSA, 401K Plan)
Nice to have:
Prior experience using Zendesk, SAP Systems, or another service desk tool.
Experience using Excel and Google tools
Have some technical understanding of Agriculture parts
Please email resume/application to:
Attn: Shannon Weber
Apply in Person or Email:
|Attn:||Customer Relations Manager, Shannon Weber|
|Address:||311 N Part Street, Lake Mills, IA 50450|